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EpicSportsReviews 30,523

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
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quality
252
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Texas
1 review
0 helpful votes
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The FAQs section of Epic Sports states:
"Most in-stock items usually ship out within 1 to 2 business days. Some items require 3 to 5 business days for processing. This is in addition to your selected method of shipping. NOTE: We make every effort to expedite overnight and two day air shipments, however, the standard processing time usually applies to these items as well."

I purchased 5 baseball gloves and two batting helmets on Jan 31st, 2020 and was informed at time of purchase that my Items would arrive on or before Feb 21st, 2020. My card was charged at time of purchase. On Feb 16th, I began to check the status of my order and discovered that no further action had been taken on my order. I ended up calling customer service 4 times with no reasonable answers as to what the hold up was; only that my items were still on schedule to be delivered by Feb 21st. The items were not even shipped until the 21st, and did not arrive until Feb 25th. Who charges someone for items they have in stock and then waits over 3 weeks to ship them?

Date of experience: February 27, 2020
Alan M.
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No complaints
February 27, 2020

No complaints. Price was good. Shipping is high, but the products are coming from around the world.

Date of experience: February 27, 2020
Lorena L.
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I'm very satisfied with the delivery..
February 27, 2020

I'm very satisfied with the delivery. I usually get my purchase before the estimate date. Love it. And Thanks

Date of experience: February 27, 2020
Marcus E.
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Paid for 3day delivery, it took a little over a week to receive.

Date of experience: February 27, 2020
TERRI M.
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Products have always arrived timely and are of good quality.

Date of experience: February 27, 2020
BRANDON T.
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Great site
February 27, 2020

Great site. East to navigate. Easy to pay. Unfortunately, the metal rings that held the netting broke the first time that it was hit.

It seemed so sturdy, and the second one hasn't broke yet. But I just know it is only a matter of time.

Date of experience: February 27, 2020
Lucinda H.
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I love the quality of the sweatshirts I bought as well as the price

Date of experience: February 27, 2020
TOWN O.
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Easy to order on-line and products are reasonably priced

Date of experience: February 27, 2020
Diana N.
2 reviews
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Excellent!
February 27, 2020

Excellent!

Date of experience: February 27, 2020
Rafael G.
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Products are of great quality and prices are good
February 27, 2020

Products are of great quality and prices are good. The only issue that I have is the shipping cost for one item. For example if you buy a pair of socks for $5 but your shipping is $9 it's more convenient to go to a store and buy them.

Date of experience: February 27, 2020
DERRICK S.
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Great exper8
February 27, 2020

Great exper8

Date of experience: February 27, 2020
ricardo r.
0 reviews
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Shopping was easy and I found what I was exactly looking for.

Date of experience: February 27, 2020
AMON L.
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Quick and easy!
February 27, 2020

Quick and easy! Got here faster than promised which was GREAT!

Date of experience: February 27, 2020
LOIS E.
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Great prices, good selection
February 27, 2020

Great prices, good selection

Date of experience: February 27, 2020
CAINHOY E.
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Website user friendly
February 27, 2020

Website user friendly. Easy and concise experience.

Date of experience: February 27, 2020
HILLSBORO I.
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Fast Tax Exemption approval!
February 27, 2020

Fast Tax Exemption approval! Thank you!

Date of experience: February 27, 2020
Therman H.
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Very convenient and fast
February 27, 2020

Very convenient and fast.

Date of experience: February 27, 2020
JAZMIN R.
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Delivery time was long but price was great
February 27, 2020

Delivery time was long but price was great

Date of experience: February 27, 2020
NIckalus P.
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Always easy process and quick
February 27, 2020

Always easy process and quick

Date of experience: February 27, 2020
Caroline L.
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Easy to find what i was looking for and easy to check out as a guest.

Date of experience: February 27, 2020