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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Customer service was professional and helped get the items I needed for our group. Will definitely buy from Epic sports again.
Great price for the stuff I needed!
Continuing to serve at a high quantity
Great prices, great delivery time, wish more sizes were available with most other products
To big gave them to my son he liked tthem
Great prices and received my package before the delivery date
Great Service and done in a timely manner.
Nice
Great experience. Found adorable socks for my tee ball softball team at a great price. They all arrived on time.
Happy with my order.
Great products at great prices, and great customer service.
Epic sports always has the best prices. Great to work with and quick.
Thank you, my son loves his shirts
Pretty painless. Good selection. Good service
I have been happy with the service, speed of delivery and quality of the products.
Fast shipping, great prices, good products
Please make it easier to keep shopping after putting items in cart.
Had some frustrations with ordering a product that was advertised as available and then wasn't. My money was refunded but it delayed delivery.
LOTS OF OPTIONS AND EASY TO USE.
The items I picked ran small in size. The price was unbeatable though.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!