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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I ordered 2 pair of the same pants in 3 different colors for a total of 6 pants. 2 of the 6 pants were extremely bigger than the rest. I ordered all of the same size. Quality control is lacking. To return them is a hassle. So even though I ordered the right size, I have to jump through all kinds of hoops to return the 2 that were off. It's not my fault the sizes are off - it's your fault. Why do I get punished. Next time I will pay a bit more money elsewhere so that if I have to go through this hassle.
I ordered 2 sublimation shirts. I wanted them both blank but only 1 came that way the other said player 1 on the back. The ordering process is extremely confusing and apparently some shirts have to have something printed on the back (not what I wanted)
Good delivery time good products buenas productas good times, these are the good times. Leave your cares behind, these are the good times
The baseball pants are great. It was an easy ordering process and will be ordering again
Received package earlier than expected. Would order again
I saw an ad on Facebook for L/S Tees and decided to give EpicSports a try. Using their website to order was easy and intuitive. Although the estimated delivery date seemd a bit long, there was no urgent need so it didn't matter. The following day I saw another ad with even greatger savings, so ordered two more shirts. The first order was delivered on the estimated date, the second was depayed for several additional days. All the shirts were exactly as advertised and in the correct size. I'm keeping EpicSports on file for future use.
Ordered generic softball jerseys that came in on time as promised.
I was missing items in my order but I contacted them and they made it right.
Easy website, exactly what I was looking for. Great price, quick shipping.
My granddaughter's softball pants finally arrived today, April 2,2025. They were supposed to arrive on March 18th--so delayed quite a bit. But the pants are nice, appear to be very good quality and she will use them. I don't understand why they bounced around Kansas for almost 3 weeks.
Had to buy knickers, stirrups, black socks, and a belt for my son. Everything fit great thanks
I've ordered from Epic Sports quite a bit and the shipping time has been reasonable.
This time, the shipping was delayed and took much longer. I placed the order March 5th and didn't receive it until March 27th.
Very satisfied with the basketball jerseys and shorts. They look great and work well for our show
We ordered several Richardson Hats & you can't beat the quality for the price, these are the same hats big box retailers charge you triple for.
I got several golf shirts for work where I'm actuve but need to look presentable. Love em and the prices were great.
Also customer service corrected a mistake from months ago, which was quite a surprise!
Very nice.
Everything was in my box. It all was packed in a small box could have sized up a little.
My experience with Epic Sports was great! We chose Epic Sports for our company shirts and they came out amazing with our logo.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!