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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was not user friendly.
The quarter zip was not a soft, comfortable material-so I was disappointed in it and will likely not wear it.
Terrific selection for choosing what I was looking for and an affordable price. The quality of the product is top notch.
Good quality hats. No issues with transaction
Good product quick delivery.
Thank you...I have a kicker! :)
I was glad to have ordered from you because you had the colors I needed. I couldn't fine elsewhere. Thank you
I will purchase again
Great experience, great prices, and very reasonable shipping and delivery time lines!
Fast shipping. Great product
Items were as shown and fit to size.
Very disappointed. This was the first time I purchased from Epic Sports. I have a lot of friends that use theses socks. We decided to go with Sports Unlimited. Some how my order got returned, they said due to incomplete address and was told I needed to pay an additional $16 to have it resent back out. I've investigated my end an my screenshots to my order I'm good on the address, so i'm hoping this is an honest review. The company did supply a refund.
I will shop this site again
Great love your prices-- look forward to receiving my order
I truly love all the products I have purchased!
Better than last time. Wait time can be a little long.
Over all great experience, we received our package earlier than expected. We will shop again
Easy website to use and last product we ordered really lasted for what our service techs do on the daily.
DO NOT PURCHASE FACE MASKS FROM EPIC SPORTS.
Worst product ever made.
Does not fit most people unless your face is the size of a pencil.
When they say light weight face mask... it is light weight you can see through it.
This is a total money grab by epic sports during this pandemic.
Don't waste your money.
They will not return even if not tried on. Cancel your order and save the $50.
Two shirts were a little small... the rest worked out great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!