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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank for the durable product
I go to you all the time for different products...
Thank you for your service...
Easy
Good value for the products.
Very happy with the selections
Have no complaints
Great price. Arrived sooner than expected. Great product.
Item shipped when they said it would and arrived the day they promised. I just would have liked it to happen faster. They were very good about keeping me informed of order progress.
We did purchase clearanced products and most items were great quality while a few were not. Overall a good value for our nonprofit organization.
The shopping experience was fast and easy as usual. The protective screen was somewhat of a disappointment in that it fell over and one of the legs gave out making it unusable.
It's good
Ccc
I'm always pleased when I order items. I look here before anywhere else since the prices are great. And the product is top notch
The knee braces that I ordered, are supposed to be 2xl. Also I have other Muller Knew braces and wasn't expecting a tube style brace, nor it being so small. Even so, I was expecting them to be bigger. These braces are undersized for comparable options. The braces do not even make it up to my knees, which is disappointing. I guess I will just have to sell them on a rummage sale.
For an XL shirt... The body could/should be longer. I find that they ride up the torso because they aren't long enough for an adequate tuck.
Shopping with epic sports is good. I am not happy about the price on certain merchandise. I started shopping on epic sports because of the cheap prices. Unfortunately after my last order I felt that the prices were increased and not good at all. Paid way too much for shipping.
Quick delivery thanks
Not the product material I was looking for
Overall good
All worked out great!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!