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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great
Very satisfied with my order.
Great product. My son uses it daily and I think it'll help with his overall game of basketball!
Easy website to navigate and good pricing.
Great online experience
Epic does a great job with customer service.
No complaints. Very easy to see various choices and size availability.
So Far So Good...I AM HAPPY WITH THE ITEMS I PURCHASED FROM YOU GUYS... THANK GOD THAT SUMMER IS RIGHT AROUND THE CORNER TO BE ABLE TO GET SOME VITAMIN D FROM THE SUN... AND GET ON WITH OUR LIVES... GOD IS STRONGER THAN THE CORONAVIRUS...
Only had one issue. So far they seem true to size. Seems the larger sizes are a bit small though.
Good products Good Price
Epic Sports does a great job. Lots to choose from, they are responsive to requests and the shipping is quick.
Love supporting a local business and love the quality for our little girls cheer uniform.
Great selection, easy transaction.
Items came long before scheduled timeframe. Products was as expected.
Fast and easy to use site. Options are good to choose from and minimum hassles to navigate.
The sizes suck
The items I ordered arrived exactly when estimated and quick btw. The pricing was the best I found. And the products where great.
Was happy with products
Shipping charges are too high limiting what I order.
Good quality hats and gear. Good prices and shipped very fast.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!