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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Product was great
I was pleasantly surprised with how quick I received my order!
I had 2 small items one was the sign plastic the other was the flag it was shipped in a very large and bulky Box in the tape was only halfway on it you coulda stuck your hand it and took son out if you wanted to.
First time using this company. Very impressive. I will use again soon.
My name everything I got. The basketball rack is perfect the epic basketballs are on believable. Will definitely order again from epic sports.
Cheap prices
All the items are really great, and I received it all so quicky!
Great variety, great prices, easy to search.
Awesome! First rate products!
Great prices, speedy delivery. I will be ordering again!
I've used your co. In the past and was always satisfied
Great product, price, service and selection...what else is there?
Got exactly the shorts I was looking for at a great price!
I received some of my order but received a notice that two items that I ordered were out of stock and my expected delivery would be end of June versus Late April. I needed up cancelling my order on those two items. I really wish I had received them but appreciate the quick refund timing and response of the team.
My favorite place to shop
Overall great product and experience!
Shipped fast and recd quickly, thank you!
I 've shopping with the company for many years and always been great. Keep up the good work!
Awesome products at amazing prices. Getting my next order ready.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!