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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Only complaint is the shorts dont have any pockets
Dealing with Epic was excellent from the ordering to the delivery. The product was wonderful. I will be buying from Epic in the future.
Epic always has great products at a great price.
Quality products at a reasonable cost
Price was good, but the shipping was insane.
Great product though, my kids are loving it.
I was hesitant to buy from here because the shirts were so cheap and the website didn't look "official" but I took my chances and received my order in less that 24 hours! I placed the order at 12:52 pm yesterday and received the shirts at 10:45 am today! I was shocked by how fast they came. The shirts as exactly as described/ pictured. I got a size medium and they'll probably be a tad bit too big but I like my shirts loose anyway. I'm definitely recommending this store to my coworkers!
My experience w/ Epic Sports continues to be very good/ satisfied. Have purchased numerous products through Epic Sports over the past 2-3 years averaging ~ $7-8K in purchases annually. Have found a diverse selection of sports products at very reasonable, more competitive prices. Only bad experience was my purchase of the pandemic mask, which was recently. Also like Epic Sports because the company historically delivers the products I purchase as advertise, often earlier. Very reliable service.
Great! Fast shipping!
Pleased with overall ordering and shipping experience.
Ss
Great products. Fast delivery. Great communication! I'm telling more people about this company! They are my First stop for sporting needs.
GOOD SITE INFO
Easy check outinternet. Everything was ok
Great Fast Shipper. Thank you
GREAT WEBSITE -
One of the items that I recieved was dirty.
Great
I received my order quicker than it said I was going to. The girls were excited to use the arm bands.
Not real pleased with the product. Masks do not fit well.
I had a great experience with Epic Sports. They have great products at great prices and I got my order faster than expected. I've even ordered more things and am waiting on that order now. I will continue doing business with them.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!