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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to use. No problems.
Great
The watch that I ordered did not work at all, but when I reported this, the company said that they would mail another one, so time will only tell if this watch will be functional.
Very Satisfied with all purchases from Epic Sports
Processing time seems very long but once it's shipped it arrives quickly... This is the only ongoing issue I have with this vendor
Took 3 times to enter my product which was strange
I liked the checkout process. Very clear what is happening every step of the way.
I thought the product images were too compressed -- I want to be able to see the color in a natural light zoomed in enough to see the weave. There were too many compression artifacts in the product images blurring the view.
Thanks
Great price. Received my shipment sooner than expected
Your sales staff and customer service were very helpful.
Shirts stand up to rugged wear and vigorous stain removal and wash
This product is light weight and has great ventilation. It is also washable.
Good product - good price with fast delivery. Better than expected quality and service
Great quality!
Great price for the product but I was expecting it to be a little bigger. I guess you really have to study what you buy.
The shorts tear easily but i think it's because i snagged something and the butttons on the pants were hard but i think that's just the clothes over all a great experience expect the delivery time
Na
Love this store! Sad to see that you don't offer some products anymore.
Quick and easy!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!