
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This quarter-zip short-sleeve shirt was exactly what i was looking for. Great fit & color.
I will recommend.
I stumbled onto this site and glad I did! Fantastic service and great products! I have already suggested this site to friends!
Great price. Great shirts.
Pretty easy to navigate
Love my items, but took a really long time to receive them.
Accurate info on stock, fast shipping, great deals
Very good prices and happy with the quality of the hats!.
Excellent service
Great shirts great price fast delivery
The products were of high quality, the shipping was timely, and the customer service was extraordinary.
I was happy with inventory and the check out was very easy
Product is exactly as advertised and shipping was fast for the current circumstances.
Easy to find my product
Very Happy With my Purchase. When I call, Hold times are long. But when I finally talk to someone they have always been very helpful.
The quality was fantastic
PLEASANT
ONLY HAD I PACKAGE GO MISSING IN 6 YEARS
I ordered a rebound practice net. It was reasonably priced and it showed up on time in good condition. It was easy to assemble but The directions could have been more detailed/clearer.
I found Epic Sports following a very poor customer experience with another company and was wildly impressed with every detail of my experience! Thank you so much! Next time I need something I'll be coming to Epic first!
Great jerseys! And arrived in advance!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!