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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great selection & prices
I actually buy my daughter's school uniforms here. They are affordable and the material is so much lighter. She loves these shirts versus the ones you can buy at our local retail stores. The ones I got this year were about the same price. Last year her uniforms were a steal. They discontinued those which I was sad, but overall a very happy customer!
These are my favorite softball pants for my daughter. My daughter is slim, so a lot of pants are really baggy and big in the waist. These fit her perfect! She's 49 inches tall and 47 lbs.
The hats were good. I'm still looking for a hat that can deal with sweat better. The hat color fades with sweat.
I found the items I wanted. I emailed customer service to confirm that what I am ordering is exactly what I wanted. I even gave them the vendors product number. Both people I spoke to had no clue what I was talking about. Some way to run an operation if your customer service people do not know what you are selling.
Always awesome!
Great service and great products. Will always purchase from Epic sports
I bought these shirts for a men's softball team. Everything fits great and the lettering/numbering was done accurately and looks good.
Good quality product but deliver time needs to be improved.
Big fan of Epic Sports! This particular order was not their best effort. Ordered 16 hats in 3 different sizes and 10 of the hats were sent the wrong size. Customer service ticket pending. Other issue was with baseball pants. They were not quite as described on the website and will not work for our team.
I have been able to find what I've been looking for so far with affordable prices.
Great price, nice product. Similar to the pro version of the official brand.
Great delivery time..
Stuff was good and as advertised
Nice product, somewhat slow delivery
Wondefrful company to do business with quality products
Nice
I loved how informed I was about my order. I knew exactly when it was coming and the follow up has been great! And i love the product!
Good products
This was my fourth (4th) time ordering from Epic Sports. They didn't have my original choice of jerseys available in adult sizes as they were discontinued by the manufacturer but they did have a huge selection from which to choose from. Very happy with the quality of their work and will continue to use Epic for all future uniform needs!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!