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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Nice
I loved how informed I was about my order. I knew exactly when it was coming and the follow up has been great! And i love the product!
Good products
This was my fourth (4th) time ordering from Epic Sports. They didn't have my original choice of jerseys available in adult sizes as they were discontinued by the manufacturer but they did have a huge selection from which to choose from. Very happy with the quality of their work and will continue to use Epic for all future uniform needs!
Great t shirts.
I love this store always shopping and will continue to shop monthly. Thank you for being there and a phone call away when needed i reccommended this site to others and will continue.
At first I receive daily emails about my order delivery time. I guess if I don't use expedited shipping the order goes onto the back burner.
I love ordering custom shirts
A little confusing in the order process
Great quality products with fast shipping
Easy shopping and great prices!
Thank you, I loved the experience
Always great
Epic has been reliable on all my orders.
Great product... always buy my hats here!
Very good quality product at a very affordable price.
Great shirts
It was good the shipping takes awhile though
You guys r doing a great hob
I like the prompt delivery.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!