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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I like the prompt delivery.
I love the Prices and Products at Epic Sports
Good quality clothing at a good price.
Impressed with the prices and quality, will be shopping here again
Thank you! The products I ordered came before the anticipated time. I am very pleased. Thanks again!
Fast, easy and great prices
Can't beat these prices.
Love it
Epic always has what I am looking for my camp
The complete, correct order came a few days early. We have not inflated each soccer ball yet so cannot comment on their quality or durability yet.
Great
The shorts are way too thin
Great customer service and great items
I have been ordering from Epic for 8 years and have never been disappointed.
Loved the shirts!
Super simple and hats were shipped quickly.
Very fast shipping!
Purchased a variety of socks to figure out the quality difference. Prices are good but wish delivery could be faster in general (just 3-5 days or less) without extra cost
Quick delivery and good price
Easy online shopping. Love the products. They wear well and last long. This is my 2nd re order.
Great site. Will use again and again
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!