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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good experience, received items faster than expected.
Everything looks great, looking forward to receiving my products.
Love the fast shipping and great prices!
It was cool that you saved my cart made it easy
The fit of the shorts weren't to my liking
I can't wait until you get Alleson Mesh Tanks in size AS. I need to order quite a few and they are all out.
The experience was good
Fast shipping. Affordable price.
So far it has been good.
Every time I order I get my things quickly and hassle free.
It was great had an issue with items being in stock and they contacted me right away and got it right!
Great company and great quality products
Was a good site to order from
The shipping costs were more then double the price of the pants.
Prices and availability are great, site is easy enough to navigate. Shipping cost variants based on speed are pretty wide, but as this is my first order, I'm interested to see how quickly it's processed and arrives.
*Update to add, order was received within the time frame specified, was packed nicely, and contents were accurate and as expected. Was pleased with value for the price. Can't ask for any more than that.
Great, as always! Thanks
Great Products! Great Prices!
Good shirts and good delivery time
Great prices and very pleased with the service
The product quality and pricing is excellent. Always receive the items complete and in a timely fashion.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!