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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Did a great job!
Epic sports is fantastic.
Although, One of the shirts is losing its threading at the bottom after only 2 wears.
Love the prices
Both the site and prices are great.
I thought the jacket was heavier. You can't tell from the picture. Next time I'll do more research!
Good selection good pricing
I would like for shipping time to be shorter. However, the package arrived exactly when they said it would.
Good products, with exceptional prices!
Package came quicker than I thought great service and prices
Got everything I ordered in a reasonable time frame
Good product a little slow delivery not packaged appropriately
Great transaction at a great price
Great product and delivery.
I order from epic sports all the time for my dancers, and I've never had any major issues, except this time around. I ordered various sizes in the army fatigue sports bras and matching shorts, but i wasn't sent any of the medium shorts. I only received all smalls in the place of those mediums. I went ahead and worked it out with the smalls, and luckily my girls were able to fit it not them.
This was a gift and the recipient was very happy to receive it!
So easy to find products, order what you want, and be done shopping!
Great selection and amazing prices
Love it! Super speedy shipping!
Easy peasy. Great price, quick delivery. The product was exactly what I wanted.
My favorite place to shop online
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!