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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fantastic value and product quality. Site can be a little challenging to search for me, but overall great experience.
Very easy
Although a bit pricey, the website was convenient and easy to access.
Great price and super fast shipping. Will do business with Epic again!
Very speedy delivery.
Advertised as trucker hats. Not the high brim like true trucker hats
Based on my recent order experience, I do not recommend Epic Sports. They do not stand behind the quality of the products they sell.
Easy to navigate!
Product prices are outstanding. Shipping an handling are much too high considering the number of days it takes to receive merchandise.
The most variety and most affordable cost product.
I received what I expected at the time it was estimated. Now, that is proper service.
Everything was perfect thank you.
Great service
Was quick and efficent and the product looks good
I love epic sports and will continue to shop here
Was very pleased
Took a while to get my order
Did a great job!
Epic sports is fantastic.
Although, One of the shirts is losing its threading at the bottom after only 2 wears.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!