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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was easy to use the website to order and I was given updates as the order was processed all the way through delivery.
Great fit on products I bought and quat
Product was received faster than what I expected. Product was of good quality.
Buena calidad a buen precio grasias
Para trabajar las mangas larges y me mantienen cool cienĂ—ciento garantisadas muchas grasias me an hecho mi trabajo mas plasentero
Very easy straight forward my item showed up in a timely manner very happy
Great price and great product. I will definitely be ordering again
When I was a child in the 1950's I played Cork Ball. I missed the game and still had my old Cork Ball... but no bat. Found out that the manufacturer had moved to a different country and Epic Sports delivered! I'm anxious to teach the game to my grandchildren!
Great, easy service.
Will buy again thanks
Quality is good and they are cool and dry fast.
I was interested in these pants because they were listed as "mesh". They aren't! Another disappointment was they are double layer pants and the worst part was I contacted customer service to ask if the pants had waist pockets. There response was "Please read the product description " won't ever be buying from here again
Very fast delivery time.
Easy to place order. Didn't pay for extra shipping to get here faster and it still made it in fast. Very pleased with product fits well and was packaged good so product wasn't damaged. Will be ordering again very soon.
Website very easy to use. Quality of everything was very good. Shipping kinda slow but overall i'm pleased.
Thanks
All procduts is very the something is at deliver. Too late come everit time
Price good. Cualida is good
Shipping was slow but no fault of Epic Sports. Seemed to be a USPS issue.
Pretty good for the most part but when you place an order it should ship the next day like normal things. You shouldn't have to select a date that's 2 weeks away because that's the only one you can select that's free. I waited weeks for my order because I had to select 8/6/20 for delivery and the order was placed on 7/18/20. These were not on back order so having to wait that long seemed ridiculous. Why not ship the order when it's first placed? I don't understand at all how my order was just held until 8/1/20 then shipped to make it by 8/6/20. I've been shipping for a long time and have never seen or ever done this myself. Either way I'm glad I got them they're great practice balls.
Very good prices
Placed order for socks for daughters softball team. Wanted them for final tourney of season, so paid for expedited (3 day) shipping. Order arrived 8 days later (missed tourney)! Following complaint, CS refunded ENTIRE shipping cost! Love the socks, kids received them post season, but Customer Service saved the day! Will shop Epic Sports again for that reason...
Fantastic value and product quality. Site can be a little challenging to search for me, but overall great experience.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!