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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Order came in earlier than expected.
Great prices
I FOUND MY ITEMS QUICKLY AND AT A GREAT PRICE!
Website very easy to use. Price was the lowest i could find anywhere. Just wish shipping was a little faster.
Great price for great quality shirts
Excellent experience
AWESOME WEBSITE
Products were good & fulfilled their purpose. Shipping is not the best.
All good thank
Love my shirts,just the right size
Easy to locate the item I was looking for
The website is very easy to maneuver through, the prices are excellent and product quality is quite good too. Shipping is fast and reasonable. Have already made additional purchases!
Great items at great costs
Excellent clothes at a great price
Sales tax charge, promo code didn't work.
They had everything we needed and delivered on time.
It was easy to shop and check out
Suprised about the prices. Can't wait to see the product.
Tank tops were exactly what I hoped they would be.
It was easy to use the website to order and I was given updates as the order was processed all the way through delivery.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!