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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The hats that were shipped were not the color that were ordered according to the online catalog.
The product and price were great but it took weeks to get because there was a delay in one of my items that wasn't even brought to my attn until my date of promised delivery! That was crazy to me. If I were told when I ordered it, I would have cancelled it (which is what happened anyway) and I could have gotten it on time like I depended on. So the few weeks I waited were wasted regardless. I was disappointed in the process and customer service but extremely happy with the items and price.
Get website. Has everything to offer with awesome prices.
Easy and found what I needed
Not bad at all for the price.
The kids loved the shirts and the coaches loved the metals. I was surprised how fast the medals came in!
Thank you
Ren
Easy Shopping Experience
Shipping Charge Was Pretty High
I bought my boyfriend who works in a glass factory which is extremely hot so I bought the boxers and he loves them says they work great.
Great, quality products at amazing prices.
Everything was delivered ahead of schedule
Quick and efficient...just what I needed.
Pricing is good. Product is made to last.
Epic has been excellent in every way!
Easy search and find.
A little long on shipping time. Everything else good
I found the shopping experience on the website easy to use, found what I was looking for and had no problems with customer service. Product shipped and delivered as promised.
I ordered several shirts from this company because I love they are priced right and they are good looking shirts. I had an issue with my last order. I washed one of the shirts after wearing once and it turned yellowish in some spots. I washed it like I washed all my other shirts from there with like colors. I contacted Epic Sports and they told me since it didn't arrive like that they couldn't do anything about it! I told them all I wanted was the same shirt, but they said sorry nothing they could do about this issue. I ordered a $100 worth with my two orders put together and was planning on ordering more, but since they can't give me another shirt which was only around $7 to begin with they are losing a customer. Epic Sports y'all suck!
Great experience. Fast shipping. Order arrived as expected.
Quality in caps has been excellent
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!