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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Loved everything I ordered, some items were too big so I gave them away. One item came damaged but I was credited for it after sending pictures.
Low price good quality fast shipping
Your website is outdated
I would definitely recommend and continue shopping with you
Very quick turnover time from order to delivery.
Na
Good merch for the money
Good prices
Product arrived much quicker than anticipated and was just what we were looking for.
The site is a little difficult to navigate to locate certain items. But the quality and price make up for that!
Efficient service and got items on a timely basis
Good quality, price and turn around time
Great products at good prices
No further comment.
I love the items and prices. I have been buying your products for many years.
Thanks
Just what we needed.
Prices we're extremely cheap, shipping was super fast, and customer service was conveniently great about a return, they made instructions very clear and simple.
The step I bought was hard to find so glad Epic Sports had it stock plus the bonus free shirt was nice!
Great price & great products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!