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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I'm very disappointed in my products. I ordered accordingly and none of the items fit. I am unable to return everything, so basically I purchased items to be donated or to collect dust. Very disappointing and will not recommend your site to anyone.
I order alot from Epic and I have been very pleased everytime with the quality and price. Thumbs up!
Everything was good. I just wish it didn't take so long. The getting the order ready for shipping is were it takes awhile compared to other places.
The shipping was almost more than the shorts!
VERY GOOD PRICES ON ALL THE GEAR FOR EVERY SPORT, OUR #1 SUPPLIER.
The prices and quality of the merchandise are both extremely good.
I will stop at Epic Sports again.
Best price for product and fast shipping! TY!
Ordered on line with no problem and received order in no time correct and complete
Great deal! Delivered earlier than anticipated too!
Order was sent out late, not delivered on time in which I paid Extra shipping costs for a delivery date. I should be refunded/credit the extra costs for this service. Thks.
Good quality excellent prices.
Top place to shop for sports gear online
No nonsense,great prices, great selection and quality products. What more can be asked for in a nonsensical, over-hyped and over-priced world.
Great experience! One slight issue was a jersey which was white came dirty on the front. I'm going to wash it before contacting epic.
Very happy
The hats I ordered were darker than the picture looked.
GREAT PRICE ON MERCHANDISE!
Great deals/lots of variety
Items quality is good delivery time quick
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!