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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick and easy
Everything was very good except for the shipping time. DHL is very slow.
Lots of options to choose from! Sizes,Colors,Styles and Brands
Great experience and fabulous prices
Great and easy transaction and great quality product.
So far so good... ill let you know the last time i ordered it was incorrect and no one ever got back to me for my returns and i was stuck with a lot of stuff that did not come in properly and just had to give away
Just received my new order the Ref jerseys were nice. The shorts were generic and heavy material
Quick and easy
Responsive web site. Easy to navigate.
I buy soccer balls/pumps/needles for Operation Christmas Child shoe boxes packed with "treasures" for kids overseas in refugee camps and other poor nations. It is Part of the Christian organization of Sumaritan's Purse. You have good prices so we can send quality equipment to them.
Bought two balls, one came and wouldn't hold air. Tried contacting and was told we didn't do it fast enough. And now my daughter is stuck with a ball that doesn't hold air. I've order many of products from epic before From uniforms to balls to training equipment. First time there was an issue they couldn't stand by there product. I will no longer do business when returning a ball that cost less then $40 is a problem
Experience was cool
I like products but the delivery wasn't like y'all said
Good products reasonable prosím.
Love the team ordering feature allowing multiple colors and sizes on one screen - and the bulk pricing!
I loved the item I purchased. It was for my son and he loved it. I love the colors that are available in his size and your prices are great. I will be purchasing more for my husband and my son. Thanks for caring about the experience I had with clothing that was available and what I purchased. Have a blessed day and again thank you.
Great prices, selection and quick delivery!
My experience was that I ordered shirts and I received them.
I need equipment for an outdoor workout and a bunch of the websites I looked at were sold out. I'm so happy I stumbled across Epic Sports. It was easy to find the products I was looking for and I received them within a week of ordering. The quality was great for the price point and I love the bundles. Thank you
Some difficulty finding specific pants, but after a little searching, can't beat price.
Shopping and processing of order rates high with Epic Sports; however, returns procedures are below average. Charge a restocking fee AND you have to pay your own shipping back. Poor customer service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!