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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price & great products
Pretty good experience
I wish they had valid coupon codes and faster shipping
No other comments
Easy to navigate website, lots of options at great prices.
Wonderful shopping experience- I received the order fast as well!
Good shirts, fast delivery
Product came in a timely matter and they followed up to make sure I had the product.
Products were not delivered on said date and shipping costs wasn't refunded.
Great product fast shipping!
Excellent customer service, was notified every step of the delivery. Great prices and great quality.
It was fine. Delivery a little later than expected but it worked out
Great Value & Always Delivered Ahead of Schedule!
Epic Sports does a great job offering many of the athletic products people need all in one place and at a reasonable price.
The sand papper is comlng off the Paddles. I'm not happy customer! I would like too have them replaced.
Thanks, Anthony Ciulla
The tanks were on the small side
I would rather other pay options such as paypal
Need more details on items
Wish it was a little better organized and easier to find items. But also my first time using site.
I have ordered hats twice and the website is easy to use. Hats arrived packed well.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!