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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great experience. The socks are thick but very nice quality & ever better price.
The sports were as described and hopefully will fit my athletes when distributed.
Never had a problem with shopping on this website. Simple, affordable and knowing of availability is amazing
Cody Patton, customer rep, refused to help when I got him on the phone, which is almost impossible. I could not replace the 11 out of stock items by speaking to a customer service rep. Cody flatly said he could not assist me.
I already had the 11 replacements ready to be dictated. He said the Chat person is available (another false statement since I could not have a running conversation. Everything was a Bot programmed chat. Customer service is substandard. Never had a positive experience with a customer service rep. The system is not customer friendly and your Apps for ordering are only good if the numbers available are accurate. If it is out of stock, the nightmare begins and they are no goodwill to apologize for the delay, disruption, and inconvenience. It is one bad activity to another trying to replace the out of stock. It is either modify the order or cancel plus there is no live customer support. If a customer rep is reached, amazingly unprofessional not trying to help. I lost out on the $20 promo discount & overcharged in the shipping of the reduced number of items. Charged with the more items shipping fee. Very third world "efficiency" and rude customer service culture.
LOVED IT UNTIL I SAW THE LONG SHIPPING TIME. 2 WEEKS IN TODAYS WORLD...GOTTA BE KIDDING ME.
It was easy to use the website to order online. Delivery was quick and early! I will order again!
Prices can't be beat! They're especially considering the items I have purchased were all great quality and from brands I know and trust!
I love the quality of the shirts and the time frame of delivery was great!
Easy and affordable, but past experience makes this site my favorite to purchase sporting wearables.
Products I ordered were a bit misleading in size. Socks do not fit and the wrist bands are large
I really love Epic Sports, they have all the colors and sizes at a great price.
Awesome experience, good quality shirts, do run a bit small but overall good quality shirts
Too good to be true.
Na
It was great. Easy to find what I needed and product came as advertised. Shipped fast and came in less than a week.
Very satisfied
Great customer service! Easy to navigate website
Good quality for a cheap price.
Good quality products and great prices and shipping times.
Product disappointing. Same style, size different fit. Description not accurate
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!