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EpicSportsReviews 30,368

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
264
quality
249
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RACHAEL R.
0 reviews
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Great experience
August 20, 2020

Great experience. The socks are thick but very nice quality & ever better price.

Date of experience: August 20, 2020
JENNIFER D.
0 reviews
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The sports were as described and hopefully will fit my athletes when distributed.

Date of experience: August 20, 2020
MICHAEL M.
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Never had a problem with shopping on this website. Simple, affordable and knowing of availability is amazing

Date of experience: August 20, 2020
New Jersey
1 review
0 helpful votes
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Cody Patton, customer rep, refused to help when I got him on the phone, which is almost impossible. I could not replace the 11 out of stock items by speaking to a customer service rep. Cody flatly said he could not assist me.
I already had the 11 replacements ready to be dictated. He said the Chat person is available (another false statement since I could not have a running conversation. Everything was a Bot programmed chat. Customer service is substandard. Never had a positive experience with a customer service rep. The system is not customer friendly and your Apps for ordering are only good if the numbers available are accurate. If it is out of stock, the nightmare begins and they are no goodwill to apologize for the delay, disruption, and inconvenience. It is one bad activity to another trying to replace the out of stock. It is either modify the order or cancel plus there is no live customer support. If a customer rep is reached, amazingly unprofessional not trying to help. I lost out on the $20 promo discount & overcharged in the shipping of the reduced number of items. Charged with the more items shipping fee. Very third world "efficiency" and rude customer service culture.

Date of experience: August 19, 2020
Blitzkreig B.
0 reviews
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LOVED IT UNTIL I SAW THE LONG SHIPPING TIME
August 19, 2020

LOVED IT UNTIL I SAW THE LONG SHIPPING TIME. 2 WEEKS IN TODAYS WORLD...GOTTA BE KIDDING ME.

Date of experience: August 19, 2020
Sandra B.
0 reviews
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It was easy to use the website to order online
August 19, 2020

It was easy to use the website to order online. Delivery was quick and early! I will order again!

Date of experience: August 19, 2020
KRYSTEN C.
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Prices can't be beat!
August 19, 2020

Prices can't be beat! They're especially considering the items I have purchased were all great quality and from brands I know and trust!

Date of experience: August 19, 2020
Sandy C.
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I love the quality of the shirts and the time frame of delivery was great!

Date of experience: August 19, 2020
Ulises S.
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Easy and affordable, but past experience makes this site my favorite to purchase sporting wearables.

Date of experience: August 19, 2020
Jesus E.
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Products I ordered were a bit misleading in size
August 19, 2020

Products I ordered were a bit misleading in size. Socks do not fit and the wrist bands are large

Date of experience: August 19, 2020
JUAN J.
2 reviews
0 helpful votes
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I really love Epic Sports, they have all the colors and sizes at a great price.

Date of experience: August 19, 2020
Shanika P.
0 reviews
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Awesome experience, good quality shirts, do run a bit small but overall good quality shirts

Date of experience: August 19, 2020
jeff c.
0 reviews
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Too good to be true
August 19, 2020

Too good to be true.

Date of experience: August 19, 2020
Mark P.
0 reviews
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Na
August 19, 2020

Na

Date of experience: August 19, 2020
TRAE P.
0 reviews
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It was great
August 19, 2020

It was great. Easy to find what I needed and product came as advertised. Shipped fast and came in less than a week.

Date of experience: August 19, 2020
DONALD H.
0 reviews
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Very satisfied
August 18, 2020

Very satisfied

Date of experience: August 18, 2020
STEVEN W.
0 reviews
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Great customer service!
August 18, 2020

Great customer service! Easy to navigate website

Date of experience: August 18, 2020
Bob S.
4 reviews
0 helpful votes
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Good quality for a cheap price
August 18, 2020

Good quality for a cheap price.

Date of experience: August 18, 2020
Jennifer J.
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Good quality products and great prices and shipping times.

Date of experience: August 18, 2020
NANCY U.
0 reviews
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Product disappointing
August 18, 2020

Product disappointing. Same style, size different fit. Description not accurate

Date of experience: August 18, 2020