EpicSportsReviews 30,167

The situation is this: I ordered 121 soccer jerseys to be given away at my daughter's bat mitzvah October 3rd-order number **************-which were delivered both with complete disregard for a verbal instruction as well as 32 of the Jersey's being completely defective with the 5 in 15 slanted. Speaking with both Judy Simon and Matt, who ostensibly handle customer service, on several occasions finding them to be both outright rude and uncooperative and conveying what I am sure is NOT Epic Sports motto "the customer is always wrong." I ordered the jerseys myself on the phone and then online. My request was this: please put the number 3 inches below the collar so there is room for a 3 inch name. There is a white stripe below the collar and one inch from the collar to the stripe. The jerseys arrived with the number 3 inches below the collar, which is just below the stripe, not centered on the back like the omnipresent industry standard and certainly in no way allowing for the 3 inch name as ordered. All in all the order was neither filled correctly, thoroughly, nor professionally. My experience has been so upsetting that I would not want other people who go to Epic Sports in good faith when unbeknownst to them the company does take responsibility for their mistakes or the long view that a happy customer is a customer forever.