Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Great hat. Many Dodgers fans strike up conversations with me. Everyone loves the hat and I tell them where I got it. I'm making a lot of new friends, too. Thanks!
The shirts I ordered were exactly what I was looking for the size is correct and they seem to be made well, I'm definitely ordering more.
My order arrived quickly, which is great. I was ordering sample shirts for my company softball team. I used the size measurements on the site and none of the 6 shirts I ordered fit. Most were too small, one was way too big. All were the size I ordered, none fit true to the measurements on the site. You should be very careful about reading the ad because some of my shirts ended up being a very uncomfortable synthetic fabric that wouldn't have worked even if they fit. I was excited about this order but ended up pretty disappointed. Glad I ordered samples before getting these for the whole squad!
I ordered shorts with pockets, received without pockets. Customer handled mistake very quickly and to my satisfaction.
Very nice product. Thank you. We will be using them for Samaritans Purse Operation Christmas Child Shoebox Ministry.
Shopping with Epic Sports is always an excellent experience. We receive quality sports products for great prices. We have purchased from here several times, and we will continue to purchase from Epic Sports.
Great design, colors and quality shirts. We love them as always. I will be back for more. This is my 4th time buying the dyes from Epic.com, year after year great shirts.
I ordered the Jaypro ball cart, a shoulder tube from Power Net and some Driveline-like plyo balls. Fast delivery. Great prices.
Ordered entire team same tshirts to make custom World Series shirts. They loved them & the dry-fit fit my budget.
Good prices on good quality training equipment. Shipping takes a little bit longer than the internet store with its own trucks, but the wait is worth it for the better quality.
Great quality products at great prices. Only thing I don't like is it takes a while before they ship and I receive my order.( Only reason I don't give you 5 stars)
I ordered 8 Badger Adult/Youth Bcore Short Sleeve Hood Tees for my family to wear at various school sporting events. We went with maroon and grey, with customized logos on each. The logos that I uploaded weren't exactly the best quality, but Epic Sports was able to make adjustments to get them on the shirts as best as they could. We received our order on the expected day of arrival, and were able to track them the whole way beforehand. The shirts look amazing, and are also very comfortable and lightweight! The logos look perfect on them! I will definitely go this route again next time I need to order any personalized clothing, in particular for sports!
Fast shipping, easy checkout. Work for a tax-exempt entity and they made it very easy to refund sales tax. Will definitely look here for future purchases!
Epic has many reasonably priced items on an easy to navigate site with options and suggestions of similar items!
Pants were a little small, ordered next size up. Paid shipping. It was still cheaper (and $10 shipping) than Amazon and just as good of quality. (Ordered 2 pairs. Will order 4 in the fall)
10/10 love the service both shirts came out really good an I'm happy with the outcome would recommend
There was problems with UPS not delivering and then delivering to the wrong building but EpicSports was awesome handling the matter throughout
Everything was delivered on time perfectly and the balls are great. The ordering process was also very quick and easy.
My newest obsession is finding value in the products EPIC sports offers and then customizing them with their screen prints for a unique look. The screen prints come out great and the quality of the products is wonderful.
Product was as expected, but I paid for expedited shipping and the hats come a week late. This was stressful. Luckily they came before the event. But for others who need them by a certain date, this is important. Do I get a refund on shipping costs?
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!