EpicSportsReviews 30,133

I searched for as many reviews as possible prior to submitting my order to Epic Sports and most were less than favorable. I took a chance however and placed an order since the price was better than any other I could find including the cost of shipping. The order was placed on 11/01/2013 with an estimated delivery of 11/12/2013. I did not receive an receipt via email once I submitted the order but was notified when the item was shipped. The item arrived via UPS 5 days early on 11/07/2013 and was exactly as expected.

I have absolutely no complaints only praise for the experience. My only concern was the lack of an emailed sales receipt as described upon completion of the order. The order information, receipt, and shipment tracking information were all available from the web site.

I would hope that this transaction is the rule rather than the exception and would seriously consider making future purchases from Epic Sports.

Buyers beware!

I tried to return an item because it didn't fit and they declined saying the item had been worn.

There's no way for me to prove I only wore the shirt long enough to try it on so I'm basically stuck. They found some obscure discoloring on the shirt and used that as the rationale that it had been worn. The shirt must have come with that spot on it because there's no way I could have done it but again, there's no way for me to prove it.

I guess they have the right to not accept but then again I won't be giving them my business in the future and you should beware as well. Shop at your own risk.

I ordered 1 customized jersey for 9.99 and a pair of shorts that were 5.99. I paid the ridiculous 8.00 shipping charge. When my product did not come within 16 days I called and they told me it was returned. They wanted me to pay 2 additional shipping fees on top of the 8.00 shipping fee I already paid for a grand total of 28.00 in shipping fees. OR they could refund the products and give me 36 cents. WOW! Judy was rude and kept repeating herself asking me why THEY should eat the cost. CLEARLY your site does not have the proper information. I will not order from this place again and I will be sure to suggest to the league not to order from them as well.

This is the worst company ever, I placed a large order for a football team and then my card was charged then was told my order was placed on hold, then I called and the male I spoke with was very rude, would not let me speak to anyone else he said that he didn't have a supervisor nor could I speak to anyone else after he placed me on hold for 15 minutes then he hung up. I called back and then was told that I had to give my credit card number again after they had already charged my card. They claimed this was a dollar fee but I was charged again. We will never use this company again.

I read the reviews but didn't listen. The same exact thing happened to me. Placed an order last night and at 7amCT and never received any confirmation email. I received an automated call telling me my order was on hold. When I called they told me that they couldn't match my name to my address. Um, my bank can so why can't you? Then they started asking me for a home line associated with the address which I don't have. Then they started asking for names of other people in the household which I refused to do. Finally, they wanted me to send them a copy of my utility bill. Sounded very fishy to me so I told them to cancel the order.

They told me that they would cancel and send me a confirmation of this when they go out at 8pm. What kind of company only sends out emails once per day on an order? This place has fishy written all over it and I'm guessing I'll have to dispute any charges with my bank.

I ordered 24 shirts. The next day I get emails and voicemails stating they are holding my order due to a fraud alert. I call them and they want me to give them my credit card info again. I refuse to do so as I already did online. I check my statement they charged my card for the order. So they say they can't process my order bc the information I gave doesn't match card and yet they were able to charge my card. Something is fishy about that. Now I have to dispute charge and cancel order. Do not use this site.

Placed an order at the beginning of May for an item I was sending as a birthday gift and didn't need until the middle of June. The day after ordering, I was contacted and told it was on backorder and was to be shipped a couple of weeks later. This was fine, as I intentionally ordered far enough in advance incase of issues. They said no signature was required, UPS disagreed, and three attempts later was sent back to the manufacturer. The birthday came and went, I had to purchase something else, and after a ridiculous amount of time with a customer service rep (and an incredibly frustrating amount of time on hold), was told I could return the item, but had to pay both the reshipping charge from UPS AND a restocking fee, so only got half my money back. Not good business practices, will never order from them again (I also have NEVER been compelled to write a review about any business in my entire life up until now, but it was such a terrible experience that I HAD to share in order to possibly dissuade another person from making the same mistake I did.

I have to say that I was concerned when I read the complaints on this site about Epic Sports. I had read the complaints after I had already ordered my team jerseys. I was nervous with all the complaints that I had. However, I ordered 28 Jerseys and socks for my teams tournaments that were scheduled for 6/22/2013 and I received my order a day earlier (6/13/2013) than I was told with exactly everything that I had asked for! One thing I would like to point out is that most people never leave positive feedback when experiences go well. Most people feel compelled to leave negative feedback when things go wrong and that is understandable. I have to note that usually when a company is very big that means they produce high volumes of orders and that also means that there is a greater chance for problems from time to time. I do not work for nor do I have any vested interest in Epic Sports. I am a coach of NorCal Honey Badgers fastpitch softball team and needed a great price in a short time to outfit these girls. Anthony at Epic Sports provided me the opportunity and I thank him and them. Sincerely Sam Joseph

I placed this comment in my order: "Thank You :))
-basically a thank you with a smiley face.
This is one person pretending to be a "large company"
They seem to "depend" on automation. I received two emails within minutes of my order advising my order is on hold due to comments I've added (swear this all is true)

Next morning I received an email & followed by an AUTOMATED PHONE CALL
Requesting a call back, when I phoned (right away) his phone was busy, this is when I knew the guy is a complete rinky dink.

Do NOT order from this website! Like many others, I ran into so many problems when trying to buy a single, $20 jersey. I got emails and calls from their fraud department not long after my order telling me something on my credit card looks iffy (which has never happened before), and when I contacted them to verify my information they started asking for utility bills for proof of address and my credit card number (over the phone). They then made it difficult to cancel my order and get my refund. Do not make the same mistake I did. This company is awful

I've read many bad reviews about this company but for some reason decided to try it for myself! I am really glad that I did. One of my items was out of stock and I received a phone call from epicsports saying I needed to contact them ASAP or my order would be on hold. So, I called them back and everything was taken care of right then. I'm usually skeptical of places who sell things for such a low price but I was really impressed. The estimated delivery time was correct and I received all of my items, plus the reimbursement for the out of stock item, in the time frame that they gave me. I will order from them again.

Recently ordered Dale Earnhardt floor mats for my vehicle and was completely disgusted by the experience. I was called at 7am the day after I placed my order stating my order could not be processed because my shipping address and billing address were different. Funny to me however that their customer service line doesn't open till 8am so what business did they have calling me? Also I had ordered products from both ebay.com and avon.com and hadn't had an issue. When I called customer service the employee I spoke to was far from professional. I honestly felt it was invaded my personal privacy by asking me who all resides at the address I was having the merchandise shipped too as well as asking me my mother's name (owner of the house of my billing address). I understand there is a verification process they're trying to implement but as I stated I felt as if my privacy was violated. When I finally received my floor mats I was also disappointed in the quality and the colors were not accurately depicted. Needless to say I will never order from this company again and hope they hop on the train to professionalism soon.