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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love your store for all my son football needs.
Order is super late and makes me look stupid becouse the items where due out will not order anything else from epic sports
Awesome place to order baseball equipment needs.
The shipping took quit a few days and in was unable to track my package after the first shipment
Everything went smooth and easy
Website easy to use and decent prices on hats
Product and shopping are great. Your shipping costs are outrageous! There is no need to charge that much for shipping and it still takes two weeks to receive the items.
My husband loves his caps. Fits just right, quality, colors, description exactly what is says. Delivered within days from order date. We will definitely be buying more. Thank you.
Easy to order and quick delivery!
I placed another order. Live it!
Overall positive experience.
I have been looking for black and orange cap for two months here it is at a price I can afford thanks Dave
Ordered backpacks for my boys u12 soccer team, all loved them. Sharp looking! Got the backpacks personalized and was still the lowest price around.
Received everything I ordered, Everything I received was exactly what I expected, even received it earlier than I expected. Very Happy.
The colors are a perfect match with our uniforms, and the One Size Fits all concept are accurate. Thank you!
Good choices and prices. I have ordered balls, equipment, goals every time it has been a great experience with outstanding customer service.
Item was a little nicer than expected. Especially for the price that the team paid.
Great prices! Easy site to navigate! Repeat shopper. Love Epic!
Thanks for a great product at a great price.
GOOD PRICE AND EASY TO ORDER. I liked the regular email updates on my order.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!