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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick comment
Very efficient ordering process. Got embroidery and it was perfect!
Delivery exceeded my expectations!
Great company and very easy ordering process.
Everything was delivered before expected! The product was great. My grandsons ripped open the package and wore the shirts to soccer practice practice.
I ordered 22 qb wristbands to use for baseball signals this year. I also ordered two portable hitting nets. The shipping was super fast and the products were great.
I called about a damaged item. Adam asked me to send photos. I did right away and have not heard back even after emailing him two more times asking for status. I also asked a customer question concerning this product with no response
My order was placed on a Thursday and it arrived the following Monday! I wasn't supposed to receive my order for another week! Thank you and I would highly recommend EpicSports!
Pleased, for the most part.
You guys were great. I wanted to make sure the hats fit right. My next order will be with Embroidery on them.
Thanks again
Shawn Lauer
Goog
Easy payment process!
Good need more camo hats
For the third time ordering in a row, some or most of the items I ordered were out of stock, it is getting old because I can't depend on getting the items i order. Got to do better
Great pricing and pants were of the quality I was expecting. Very happy with product and process!
IT WAS EXTREMELY GOOD EXPERIENCE.
Always satisfied with quick delivery, good value and quality products.
Love your store for all my son football needs.
Order is super late and makes me look stupid becouse the items where due out will not order anything else from epic sports
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!