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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Happy with the order. They do run a little big, but overall satisfied
The batting helmet wasn't what i ordered. The one i received was shining and the one i ordered wasn't.
Easy to order and great price.
Second time with a big order, it was fast, items were good quality and can't beat the price!
I'm a small retailer and do not like the fact that I have to pay 5.00 more for having a small order. I will try and wait till I have a bigger order from now on.
Price was reasonable and delivered on time. Pants had a small defect on the seam.
Standard online ordering. But I am excited about the product. I did find the sizing seemed slightly smaller than other items ordered elsewhere; especially in the circumference of the jackets upper arm. Would order larger size next time. Quite happy with the construction and material of the blazer. Very nicely done.
First time we have shopped with Epic and it was a great experience
You guys rock, love getting my umpire gear from you
Great pricing, super fast shipping
Great experience so far :)
Great products and good quality.
Haven't received order yet, but so far so good...have since received order, everything was as described, fit well. Very pleased with purchase
Good price and delivered on time. Would use again.
Best prices on softballs I can find anywhere!
The selections are easy to navigate through.
The items are of good quality and well worth the price.
Same as most sites.
Paid extra for expedited 3 day shipping took 9 days to receive my order was told I would receive a credit for the difference yet have not received anything. Promised a team of girls they would have their team socks on the promised day of delivery but didn't happen and wasn't notified either. When I contacted epic about my concern all I was told was it was UPS fault for not going to pick up the package from them on time yet it still took additional days. And epic still has not reached out to make this right in any type of way. I have bought multiple things but never will i return again. Sadly I purchased other items following day of this order and received them a day early then 3 day shipping so I don't understand why it took so long and to blame UPS for not picking up on time. Nor would epic allow me to make another order for overnight delivery to get my girls socks on time. Worst service ever.
Great quality and price. Fast shipping and no issues.
Premium products at bargain prices.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!