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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great stuff received everything I ordered in good shape and on time thank you very much. Will be ordering some softballs very soon.
Great selections, quick delivery, but shipping costs almost as much as my order! Easy to return with provided shipping label
When I click back after reviewing extra details about a product, I loose the place and have to scroll back down to where I was to continue browsing the products. This is irritating and time consuming. Thank you.
Affordable prices and great quality. Only downside is it takes at least two weeks for delivery. For me, the price was well worth the it wait!
You better look to buy from somebody else this is a total rip off. 3 of this little balls NOT different color like advertised and you can not tell them, because the answer is "its sent directly from the maker and he decides what color you get" $18.-- incl. $6.--for shipping! Weight a bit more then a letter!
Overall experience was great
Love all the color and style choices!
I bought the multi sport crew socks in a medium, I wear a women's size 7 shoe. They are a little big.
Always great customer service and great prices.
Good price fair delivery
It was super easy.
IT was perfect fit great and I have a happy child
Free shipping with be a great idea especially at a specific price point. Shipping costs are high compared to other companies. Return prices are also high. I try not to ever return but sometimes its necessary.
Easy guest check out. Would be nice to get a promo code on your first check out. Good products (hats) but overpriced compared to better options I found.
Great products, great pricing
Easy to navigate mobile site
AAAAAA
My order arrived ahead of schedule! My daughter loves her DeMarini Voodoo bat bag. We will definitely order again
Picked up softball and baseball pants at excellent prices!
Great selection. Great prices. Great quality jerseys.
Customer support staff was great.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!