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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports is the 1 to use for sports stuff.Excellent prices great product
Quick delivery, great price, great product
Experience was great but would prefer to not be bombarded with emails trying to sell other products.
Easy return and shipping of replacement.
I always use you guys great service
Lots of choices. Good prices.
Chose the cheapest shipping option, arrived in 9 days. Products were well packed and arrived in great condition.
Good deals on unique items
Quick response to my Customer Service question. Great product at an even better price.
Defective ball, epic sports replaced very quickly. Overall great products, great prices, great customer service.
Part of my order was wrong. So far, I'm getting pushback, so hopefully they square it away. So far, I'm not impressed with the responses I'm getting
Great price and great product. Need more selections in Training equipments. Thank you!
Epic Sports has THE BEST prices and the quality of the products are 100% legit!
Great shopping experience. Easy to find the item I needed.
Cute shirt for a golf event.Feels great and washes will.
Overall good. One of my balls, however, had a hole.
I love using Epic Sports, but the shipping always kills me
Paid for regular shipping, received earlier than anticipated. Perfect socks for a great price! My girls' Easter baskets were full of their team colors and they are ready for all their upcoming games.
Quick. Easy. Perfect.
We love the competitive prices & the ease of doing business. Thank you for making my job easier!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!