On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service, and great price for quality products...
Limited selection, sizes seem wrong
Good items
I still have not been contacted by Epic regarding my email of how to return my order
Thank you for awesome items!
Took way too long after my credit card was charged for the product to ship. After a week, I inquired about the shipping delay and got a one line response that my expected delivery date was 'x'. Very impersonal
Great deals easy to use. Quick delivery the product was great quality.
Sizes were off for both shirts and pants compared to all other brands...and when i tried to figure out return process email response was great but lady on yhr phone was a bit rude...by the time I paid for return shipping and who knows how much for restocking fee I will barely get a refund.
Easy, cheap and accurate
Good solid product for a great price
Everything is fine
Short sleeve wind shirt is extremely cheap looking, and ugly.
Good quality, good price fast delivery. This is at least the 4th time I have ordered bulk uniforms from Epic Sports and I have always been very satisfied. Thank you
Jason T.
Great hats. Great price. On time delivery.
Quick check out,
GOOD, WISH THERE WAS PHOTOS OF THE INSIDE OF THE BATS BAGS
I ordered online and needed to change a size on a couple of pairs of socks and add a pair so I called and they were able to do it. I also received my order quickly.
I have ordered from here before and was very happy
Had to return the first jacket because of a size issue. That was easily done without any issues. Purchased an different jacket and the sizing was much better.
Wonderful
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!