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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great
My 2xl was just bigger then i had thought
I was happy with all the products received, but there was a mix up and I was sent a pair of youth large baseball pants, rather than a youth medium.
Jersey had listed 7 days or less for shipping. It took over 2 weeks. I bought them basically based off the turnaround time listed.
Good job!
Outstanding experience
Great prices. Easy to use site.
Pricing on shipping is ridiculous
And it is estimate to arrive weeks out
Cane faster then I thought
But was still a expensive shipping fee
So easy to order and the material of the shirts were amazing thank you so much
Great web site with lots of selection
Had to order Pinnies for an adult league at the last minute so I ordered from EpicSports. They show one size fits all "Adult" size pinnies. Had them printed to our leage. When I recieved them, could barely squeeze into one. Now I have a whole bunch of non-returnable pinnies for my soccer league. Called my customer service rep Sandy (Useless) who would not help but rather transferred me to a 60 minute wait call center. They told me they could do nothing and offered nothing to to ease the pain. They should never advertise these as Adult sized!
User friendly only wish it would give more info on sizes
Great
They shipped the wrong amount of items and now are acting as if I am trying to get a free pair of socks out of it. It's not my fault that their pre-packaged items of 10 were missing one.
It was easy to order and fast delivery. We ordered for the coaches on our youth softball team and they were perfect
Easy to navigate, will shop again.
Great navigation on website!
I like the Shirt, the material is soft
The delivery came within a day and the quality was excellent. I will use Epic Sports again!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!