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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything was great from customer service to product quality. I will be back!
Quick & easy ordering
Great experience! I had never ordered from Epic Sports before, but I am pleasantly surprised! Everything arrived on time, and I am really enjoying the product. I will defenitely be ordering from here again!
Very easy website to navigate
Good website, easy to order.
Quick and easy, great selection.
I like using epic sports because they have very reasonable prices and they deliver quickly.
Easy to order. Delivered on time.
Good products and service at fair prices. We enjoy the variety of selctions on sports apparel, softball and soccer gear.
Easy to navigate and cheaper than Amazon on the item purchased. Had an issue with shipping
Found a product that was a good price and the color matched our jerseys.
Great products and prices! I found the shipping price to be a little excessive. Overall, happy with my purchase!
Haven't received my order yet. It's been 2 weeks. I contacted epic sports 2 times I have received a tracking number all I was told was they didn't stock it and it had to come from the factory then today got an email saying that I received the order and still have not received it. If I would have known all this I would have just ordered it from the factory direct I have a tournament this weekend and need it badly. Not very happy for having to wait this long to receive my order. I just hope it fits because it will probably take a month to get the right size
Everything in great timing love the bag! O hav etold alot of ball parenst about the site teh deals are amazing!
The products offered by Epic Sports are a great value. The merchandise was shipped and delivered in a timely fashion just in time for the start of our Spring Sports season! I continue to shop because of the service and value.
Would order from company again
I love epic sports. Great Prices, variety, ease of ordering and returns. Great deals on close outs great overall selection. Thanks
Just what I wanted at a great price. Glad I was able to find these products for my equipment. These were quality products at a good price. Glad I found this website for my shopping needs.
It would be nice if you could see quantity Ava usable so out know when you order if its fully in stock. It would also be helpful to have more customer support available so that the wait on the phone is. It 20+ minutes.
Exactly what I ordered, fast shipping, great prices! I would definitely recommend. Also customer service is over the top!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!