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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I ordered swim goggles and swim nose clips. And received swim goggles and silicone earplugs.
Quick, fast & always get exactly what I order.
Great value, quick shipping. Always been satisfied.
Was told I would receive my product by a certain time. Which was 2 weeks after I ordered. Product had not shipped within that time frame so I contacted customer service and they were no help at all. The only thing the told me was my product had not arrived in he warehouse yet. Did nothing to try and make it even somewhat right. Product and price was great just don't order if you need the product ASAP
MOST WERE GOOD... SOME OF THE SHIRTS WERE TORN. I will be contacting the service department... very sad bc needed the items but now have to wait for more
Every aspect was 5 stars
Shipping seems high for product selected. Would have purchased from Amazon if stock had been available with free shipping.
Was good n cheap
Delivery took way to long and was not received by promise date.
Liked it. Photos were a little small and would have liked more of a description on the material of the belt. Sometimes it helps to be able to zoom into photos.
Code TW*******FS did not work for discount.
Shipping was fast. Socks are high quality and colors are exactly as pictured. I could not be more happy! I will definitely be a return customer.
Very easy
The price was the best I could find
High satisfied with my purchase.
Great
I am a return customer who loves Epic Sports! Your shipping can be high, but I guess that is because things come from different warehouses? Will buy from Epic Sports again!
It was every good
I love Epic Sports. I am a last minute person and I can always depend on them to send me what I need at super fast speeds.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!