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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thanks... I'm going to be ordering more. Hope to get the same excellent service. My friend s are so happy for the new uniform. Thanks again.
Needed new soccer nets, got exactly what I needed. We've also ordered clips for the soccer goals and they showed up in a timely fashion.
First time shopper good deals and fast shipping as title says first and difinetly not my last time shopping with epic
LOVE EPIC SPORTS! The uniforms I ordered were perfect! Definitely recommend Epic Sports to anyone!
Navy helmet was supposed to be rubber matte finish. It is really shiny! I ordered with Champro before got the same finish wrong size so I ordered with you guys. Right size just wrong finish. Now I have close to 100$ tired up in a 20$ helmet.
The site was easy to navigate and liked the fill out a roster portion. I actually placed another order since this one.
Great
Great except call back took 4.5 hours and quick shipping was ridiculously expensive and arrived late due to ups
It was great
The price is misleading as the shipping was as much as the item! But i had to have it quickly for a tournament and could not find it anywhere else. Thank you for your efficiency
My order arrived sooner than expected
On time, as expected
Excellent pricing and delivery
The boy loves his bag!
It wouldn't let me use my 25% off coupon
They always have the best prices around
Epic Sports is great!
Pretty happy with them.
We do a lot of business with Epic Sports and are always satisfied
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!