On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection, low prices
I called Customer Service and they helped create my order.
I've dealt with Epic Sports in the past, and once again, they delivered exactly what I needed in a timely fashion. I will be back again!
Na
Overall experience was good. Items received in the amount of time I was given. The only issue that I have is that one of the items I ordered and received was dirty. There is a dirty thumb print on one of the items I received. Not happy about that.
Takes too long to get products.
It was quick and easy to purchase what I needed, and the delivery time was fast as well
Easy website
I am always satisfied
The product was finished and delivered even before the estimated time. It was exactly what I was hoping it would be. Very glad that I went through EpicSports for the product.
It went as expected except shipping could have been faster.
I am a return customer. Great product & price!
Hhahhshs
Price was great and my order was delivered on time!
Awesome place to shop for any sport needs.
The complete order arrived 1 day later than expected but I am happy with my order.
Everything was great, except where it is suppose to hold my daughters lacrosse stick. It doesn't stay tight and the stick is always falling out.
Everything as expected.
Great and easy
Epic Sports has great quality products at unbelievable prices! I have purchased from Epic numerous times and will continue to do so!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!