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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The pants ran a little larger than expected, but overall great experience.
Good products.
I purchased 20 warrior jerseys for my team to wear at practice. Got 10 white an 10 purple. (Light and dark) so we can tell who's who during scrimmage. Outstanding quality, and the price was just unbelievable. $1.99 ea! These were $30 plus jerseys. Each! Saved hundreds. Only rub was there are limited colors, limited sizes but hey, the boys can keep these and use em for the next couple sessions. VERY PLEASED!
The online order system was easy to use
Had what I was looking for
.The packages were delivered to a house one street over but luckily she came and told us
Really fast shipping!
Received earlier than expected. I was as described.
Return customer, always great products
I was disappointed from the beginning about the cost of shipping and the estimated amount of time it would take to get my order. I almost didn't buy the samples that I was getting. But I was pleasantly surprised that the order made it to me quickly.
Hope this works
First time using-awesome experience!
Easy to find baseball equipment. Better prices than other sites.
Awesome
I have not received my item. It was supposed to be here 3/22/18. It's 3/25/18 and I still haven't received shipping info.
Good pricing easy to navigate,and a wide variety of styles and fabrics to select from. I love it!
Lots of good selection
I he site is easy to navigate. No hidden charges and the product arrived 2 days earlier than expected. I'm very satisfied with my decision to purchase from EPIC. Thank you to everyone at Epic.
My purchase was accurate, complete, and prompt. I'm very well pleased, and I will be shopping here again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!