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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Got exactly what I wanted. Fast shipping, fair price, quality item.
Easy, great deals.
I have been buying from Epic Sports for several years. I have always been very happy with their products, prices and service.
I was able to find what I needed and it was shipped and delivered on time. Thank you!
Great quailty and super fast shipping not to mention great price. Will be shopping again soon...
Iv used Epic sports for multiple sport items and every time th err y come through in the clutch. Very happy and satisfied customer.
Easy site to navigate
Nice work with the site. Highly recommend it.
Great bag, big enough for a 12u catcher's gear.
Good price, good quality, prompt delivery. Nothing more to say.
The jerseys, shorts, and socks were perfect to uniform my soccer team
Good service product as described
Delivery was quicker than the date first indicated. Product is high quality and came packaged with care.
The website was easy to use, but sizes are hard. The chart is a little inaccurate and our local store did not have the softball pants thats why we had to search online. The ordering and return was easy. We ordered two different brands and one fit the other had to be returned.
It was my first time ordering from you and I will definitely use you again.
Great prices
The shopping experience was easy and what I have come to expect from Epic Sports. The product was exactly what I ordered. I paid for two-day shipping, however, it did not arrive until the third day. I needed the order for Monday, it said it would be here by Monday, but the product didn't arrive until Tuesday.
Great company to order from, just wish I hadn't spent the extra money for the earlier delivery day.
Great price for items. I paid extra for 3 day delivery, and was supposed to be here on Wednesday, they showed up Friday.
Best price I could find for what I wanted
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!