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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The advertisement was for a set but to my surprise it was just for the top, that was not good at all.
Gr8!
Simple and cost efficient. The only thing is that I wish you could seperate your adult and youth products for baseball a little better.
Prices are good, shipping is expensive and long.
No complaints thus far
So flipping good I can hardly contain myself. The custom jersey looks better than I ever imagined. The turnaround time was reasonable for custom work. Wish I'd gotten two!
I thought the liner would be thicker
Great quality pants esp for the price. Delivery time took longer than anticipated but otherwise great experience.
Products are great. I called to return/exchange the wristbands because they're bigger than I expected. Three hours ago I was told that I'd receive a call back in an hour.
I'm sure they're busy. I'll try again later.
Best pricing I could find and quick shipment.
The shopping experience was good. It was a little confusing when selecting the football pants. The 2 stills should be seperate sku#s.
The website is very shopper friendly and the items are awesome. Cant wait to receive my order
Women's jersey and I need it as soon as possible coz our league is soon, please give a date when can I receive the item
Easy to shop
I'm sure there are notes on the order.
Great price. Quality products
VERY EASY PURCHASE
It would a 5star rating had they not allowed an embedded link with partner Symantec/Norton, a predatory software company.
The only negative comment I can make is shipping was almost as much as the whole order?
Order received sooner than expected
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!