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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent prices and reasonable delivery time.
Great selection
Great experience and suler excited to have received a quality product!
Highly recommend Epic Sports.
Very impressed with the quality of the jerseys I ordered. Reversible with solid colours so no bleed through. The sizing is a little large but not so much that it's a problem.
Good overall
Experience was great. Products beyond what I expected with such value priced items. Will use Epic again.
Great experience. Returning customer
So far so good
I've always been happy with all of the things that they have
Great selection, great prices, easy to use website
Large in white pants fit differently than the same size pants in gray.
Shipping and prices were very reasonable.
Ordered my products March 9,3 weeks prior to needing them, and was given a March 22 delivery time. As of March 19, my products had not been shipped. When I finally got in touch with a representative (on hold for 1 1/2 hours) I was informed they had not received the items from the vendor. Considering they had 3 weeks to get the order, I was not happy. I cancelled that part of the order but I did receive my other product on time.
Great material.
Easy to find what was looking for
Love epic. Just wish the cell phone experience was a little easier.
Website easy to navigate, and prices are great.
It was good
Ad advertised
Very Professional Precise on time with delivery good quality will definitely be ordering again in the near future
Good product delivered in a timely matter
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!