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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Issues with web site and shipping
My first experience was great!
Bought 2 of the same products, different colors, but sizes are 4 sizes difference. Totally mismarked. Tried calling to get it fixed and customer service is a joke. Left number for a call back and of course no response. Your system said leave a number and you won't lose your place in line, wrong! You totally lose your spot and no-one ever returned my call. Told all parents on the team not to use your company.
Shipping was fast and price is fair!
Fast easy service with great product
Very satisfied with my online shopping experience.
Great hats and great pricing
Great Site! Would love quicker delivery without having to pay a ransom.
Nice
I'm very pleased with the service and with the way epic sports handles customer satisfaction.i really appreciate how you guys help to correct and make returns easy and not all long drawn out thanks epic sports I'm sure I will be using you in the future very pleased and satisfied
I hesitantly placed my order on 3/5 with an expected delivery of 3/20. Only today 3/23 am I receiving a notice saying my order has finally shipped. Not acceptable in this day and age. It shouldn't take a company 15 business days (assuming Mon-Fri only) to ship out an item. Now I have to wait and see if I even receive the right products!
We have been looking for a new catchers bag for my 14 year old. He plays on multiple teams so it needed to be durable. This bag checked everything off our list. Perfect size for all of his equipment, heavy fabric so it won't tear, and the back of the bag needed to be stiff either with a cardboard piece along the back or bars to support it. We have had a problem with his current bag collapsing as he rolled it. This one has bars along the back to keep it from collapsing. Also, it wasn't crazy expensive. Some can cost up to $200 and with everything he needs I didn't have that kind of money to spend on a bag. I highly recommend this bag, perfect for the purpose.
Wish the shipping was a little cheaper other than that Epic all day.
Epic Sports are 'THE BEST!' It was easy for me to place an order and not worry about the products that I purchased.because
The ski pants with suspenders I ordered originally for my 11 yr old granddaughter's ski trip became unavailable without notice. Nevertheless, I was forced to take a lesser
Alternative at a higher price, despite the fact that your website still showed my Preferred Choice as being available. Your customer service representative offered no concession or sensitivity, and my granddaughter was quite disappointed.
Bags turned out awesome! Can't wait to give them to my kids for Easter!
I received 13 jerseys. I accidentally ordered 5 youth Large jerseys. I immediately attempted to change the order, but the change did not take place. Now I have 5 jerseys that I can' use.
The quality of the shirt was ok. The delivery was a little bit later than expected.
Great quality of the price. Love the hats!
Original order they didn't have enough quantity. They were quick to let me know and prompt with letting us pick replacement socks and getting them to me quickly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members