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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Have a ordered in the past and quality was great
Easy to orde. Shipping delivery date wasn't was originally told, but they addressed the issue with a positive resolution.
Had a difficult time ordering using my android phone. Upon clicking in some of the boxes (address, etc) i was not able to get rid of the pop up messages that stated fields were required. I had to go back and start all over with the filling in of the boxes. Other than that, simple to use.
Everything I need and affordable prices.
Great products... been using this company for 3 years now...never had an issue...again always on time...also can not find better prices anywhere!
Over all good experience
Great value thx
Easy
Always cheaper than most online stores! Love it!
Unfortunately I only needed one, onesie. Wasn't aware shipping would be so expensive. But you had the color that I needed. I will share your website with my daughter in law.
Great experience. I am a repeat customer and I have had service with quality products.
Straightforward and a great price
I selected these pants because their measurements (waist and inseam) are closest to my sons actual measurements. They fit well, as expected. They also arent as see-through as other white pants we have tried. Son says they are comfortable. He hasnt worn them to play yet, so I cant say how well they will hold up. Thats the only reason I am withholding 5 stars for now. Will try to update review after the season.
It was fine.
Great stuff, great price
Low prices. Fast shipping. The shorts were functional but a bit stiff.
Purchased a sports watch. The clasp broke the 1st time I tried to put it on. Emailed a picture to your customer service 4 days ago and haven't heard back. I wanr my money back
The jerseys received was excellent in quality. Customer service line is always busy but you can leave your number and they will call you back. 1 of my items was out of stock and they go thru great lengths to alert me which I appreciate. I wish I can inquire more about personalization online instead of needing to call. Overall, VERY satisfied and will definitely do business with them again.
Easy access website. I hope the remaining experience is as good!
Have been dealing with Epic Sports for a while now and they're always quick with shipment and products are always as described. I would recommend Epic Sports to anyone
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!