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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Prices much cheaper than even Amazon.
I love epic sports! Just wish shipping wasn't so expensive!
Easy to find pants.
All was great. Delivery was earlier then scheduled. Web site was easy to use. My grandson really liked his equipment and it was not hard for him to use by himself
Product was great, I really liked the hat. Ship time seemed very long and cost seem a little high for how long it took to get to me
N
I was very disastified in this order. I ordered this order on March 6th and I paid extra for shipping to get it to me on the 20th. It was needed for a tournament the weekend of the 23rd. It did not come on the 20th. When I emailed the to find out the status the guy stated that it hadn't been received in their warehouse and they didn't know when it would be. I asked if they would be willing to ship it overnight or or something since I had already paid extra, he said they couldn't. When we did get the product it was exactly what we ordered.
Item became unavailable during checkout process.
Our Holloway Conquest coats for our lacrosse team were surprisingly over nighted! We were able to get them embroidered in time for our first game. INCREDIBLE!
THANK YOU! They are an awesome warm jacket for this cold start to the lacrosse season!
The bat bag is great quality, this is the second one I bought from you personalized. Awesome!
Everything came and was well. I didnt get a lot of things this order but with son and daughter in sports, I will definitely be using this company again, thanks!
Good selection, great prices!
Great product and great prices.
All around excellent!
Always what I need always on time. Good quality at a great price
Gtg
So glad you had this product in stock! Received just in time for the season!
Great products. Reasonable prices. Fast delivery. We love Epic Sports!
I loved it!
Everything came on time and in one piece. Nothing missing! Everything was perfect! Will be buying off of here again!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!