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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast easy found what I was looking for. I do need to return an item, so I will find out how the return process works
It was easy to order, timely shipping, and great pricing!
Also, was packaged nicely
The placement of the order and the receipt of the product was very good. If the product is as good as Epic's service then it will be a solid purchase. Time will tell.
When you see what you want order it don't wait. If you wait to long it's gone. Hard to beat allot of these prices.
Ordered a rubber motorcycle mat. It took over a month to finally get it. Every time I checked on the status it would keep being pushed back a day. Emailed customer service and didnt get a reply for a week and ONLY after I threatened legal action. Attempted to call and the hold time was 72 minutes each time I called. I left a voice message and NEVER got a response. The company would not allow me to cancel my order. STAY AWAY!
Quick and easy ordering, with great prices!
Great product with a great price. Thank you!
Always great with product and pricing. Never had an bad experience!
Good product, good price.
Great products and shipping time.
Fine, the shipping price was pretty high though.
Great prices great service
Cheap, easy,
I was so surprised when I received our uniforms 3 days after I ordered them. The order was perfect, the product was great and our players were happy!
I was very disappointed in that the items did not arrive when they were scheduled to and therefore missed my event.
Great Price and Product! Thanks
Equipment bag seems to be good quality for the price.
Not Epic's fault. But the close out jerseys I purchased were way to big and unable to return.
Customer Service did however refund for the pants w/our issue.
Thanks epic sports!
Fast shipping great price
Everything went well thank you
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!