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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Still have to overlook the order but from what I can see it all looks like a good quality.
Great overall, just wish there was a comparison feature. Flipping back and forth between the youth shorts was a little bit of a pain but not a huge inconvenience
Good price and quick delivery.
It was a great experience and I will definitely be shopping with you again for my sporting goods needs
It was ok, nothing bad or super impressive.
It meets the need for what we're trying to accomplish so it's perfectly fine and I would continue to do business with Epic sports
Delivery time was slow espicily for what I paid in shipping cost. I had three different orders that totaled almost 2000. I paid over 150 for shipping and the deliveries were spread over 3 and 1/2 weeks. When I called several times about the orders I was put on a call back list and was never called. When you call about your order you have to wait over an hour to talk to someone.
Variety, price, and service are top notch.
Best price I could find, good quality
THe actual color of the stars on the socks were not the same as what I thought I was ordering. The description and the color said and looked like neon yellow; however, the actual color was gold yellow.
Ordered jerseys and coach shirts for my daughter's softball team. We were pressed on time, but got them fast and still had time to get numbers printed. Will use again!
Received on time
Pants were a little shorter than expected. Im 5- 8 and the small only came down to the upper ankle. Otherwise the quality seems consistent with other majestic pants.
Easy ordering great quality and quick delivery of product. Thank you great experience and will use again for sure
More letter color options would be nice.
Read reviews I agree the shirt runs small. Normally buy large bought x large I would guess it to be a womens size 12. Happy with purchase will buy again
Product was delivered on time as scheduled and size matched the sizing chart. Overall our team was very satisfied with the product.
Like the categories by sports, the usability of your filters to quickly find 5 star rating. I like how the size charts are within each product. I wish there was not a restocking fee or such a steep one, 25-50%. It makes it not worth sending back and less likely to buy if I'm not sure on sizing.
Great products, quick delivery
Great products for an affordable cost!
Great quality and excellent price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!