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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very happy with my experience shopping with Epic. Quick, great quality and great prices! Thanks!
Good experience - first time customer.
My order arrived on 3/26/18, well in advance of the scheduled date of 2 Apr 18.
Keep up the good work
All good
Nice quality face mask for the price.
A couple girls at our dance studio have these bags. I love that I was able to order them blank and can personalize the way I want! Will def shop here again. Thank you!
Thank you. Epic Sports for your service
Easy...
Received wrong size
I got a good product in a timely manner.
Wonderful service!
Thank you for quick delivery!
I have always had a great experience with Epic Sports. The products they sell are of high quality.
Product prices are deceptive because shipping costs are too high.
What is better than great prices and fast shipping?
Nothing. Nothing beats that.
Good quality items at a fraction of the cost!
I have ordered from Epic sports for several years now. I have always been pleased with the quality of the product, great pricing and rapid shipping. We will continue to order here in the future!
Paid excessive amt for shipping and receuved my pkg very late, way past the scheduled date.
Great deal as always, but I was very disappointed with your customer service. I was left a message to call and verify my address before my packages could ship. I spent 2 days tying to call in with a busy signal and being placed n hold with the same message repeated to me over and over. I left my number to be called back and never was. I finally got through on the 3rd day after continually calling back until I did.
I ordered 4 of the same shirts (same size) and 2 of them were extremely small and the other 2 fit normal.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!