Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I needed jerseys to make uniforms for a summer league team without a lot of money. The quality of the shorts and jerseys were way higher than what I paid for. Items were also shipped quickly.
I put in a item number and received a different item in the mail. The shipping to send them back was way too expensive for me to get refunded so over and all I'm not too pleased on this order.
I have ordered from Epic Sports for year as we run a summer camp for kids. The balls are great for our purpose and the price is reasonable.
Website is easy to navigate. Almost too many items to review, but always a good selection to choose from.
We ordered sublimated softball uniforms, jerseys, pants socks etc. The order came in a relatively short amount of time. The quality seems good and the price was very reasonable.
Coaches shirts arrived on time and in a timely matter good quality and well put together very easy process
I have really good experience shopping on here. The items are at a good price and have choice of different colors and sizes if they're available. Great website to shop exspecially if you're a sports fan.
I bought the royal blue YL champion to softball pants for the World Series tournament and the button snapped off the first time she snapped them. DO
NOT WASTE YOUR MONEY!
Great quick service with awesome pay options. My daughter was extremely happy. I will be using Epic again.
The shirts I ordered arrived several days earlier than expected. They were a really good quality as well.
My order was only 25-27 dollars, but I had to pay 21-24 dollars for shipping. I could have went to the store for that price
Received my order. Very satisfied with each item. Items arrived in good condition. If needed again I will definitely consider using EPIC Sports.
Had exactly what I wanted, at a good price. Delivery was actually a little ahead of schedule.
This is consistent with many other purchases I have made.
I am design illiterate. So this website, the ordering process and delivery were all so easy and fast!
We custom designed sweatshirts and they turned out amazing. My young boys love them and at a great price. 100% recommend!
I have bought two rounds of jerseys and both times it's been easy to build the order, they shipped fast and there weren't any issues with the order.
The shirts had absolutely no stretch to them. They ran about 2 sizes too small. The customization was great, but since we customized them, we couldn't return them.
Purchased the Champro umpire equipment bag from Epic sports. It was an easy experience through the website and purchase. They shipped the product immediately and it arrived quick as well. Thank you
I'm trying to correct my order. I got a email stating they don't have the product I ordered. I tried calling, because this what I've done because I'm always driving. No interaction with people just some AI computer
Will be ordering more eventually. The shirts are great quality and we are excited to be wearing them for our new company!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!