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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great communication regarding my order throughout the process. Kept me informed on where my order was and when it would be delivered.
Shirts are nice, a great price point, material a bit heavier than I was expecting for cooling shirts, but I have placed a second order. Wanting to give these shirts a good try during the summer season.
What I expected. Delivery took a little longer, worth the wait.
Thank you! Church hats are being made. Quality hats, very fast shipping.
I was able to order inexpensive, good-quality shirts for a rag-tag recreational softball team that arrived in under a week. I am very pleased with the communication, pricing, and variety of products Epic offers and will be a repeat customer.
Was really happy with the selection, prices and quality of the shirts I ordered. Thank you!
Received 30 of these mini balls that we used as commemorative mementos for a soccer reunion. They were great! Nice feel and held air. Didn't look cheap. Great product!
Best price available, exactly what they wanted, and very please with the shoes.
I ordered 12 of a close out item and 6 were correct the other 6 were not. They are similar but not the same item. The price was so cheap wasn't worth the hassle of sending back. Overall I've had good experiences ordering from Epic.
The shirts and hats I ordered arrived quickly, well packaged and were of high quality.
My items were exactly as expected. Good quality & exceptional shipping time. Much faster than anticipated. Will be ordering again!
After searching my regular t shirt supplier for the shirt I was looking for- I was excited to find Epic Sports. The delivery was quick, and the pricing was fair.
I wish I would have been warned about the 4 different shipments before checkout. I'm glad I sent this order to a friend's house and didn't use a mailbox service, as it would have cost me 4x the pickup price! Not something I factored in.
I do love Epic Sports' prices and the quality of gear and will continue to shop here, but if this happens without warning again in the future and causes me to go over my club's budget, I may need to reconsider
Awesome shopping for great deals
Really helps me to save money and maximize how clean and together the team can be
Epic Sports has quality sporting wear and great prices! The site is easy to navigate, choose, and order. The only drawback is if your child is on the short side...the sizing chart is not necessarily accurate. Order down a size because it tends to be veryyyy baggy and oversized.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!